Article

OBJECTIVE: To identify empirically tested survey instruments designed to measure
patient experience across a rehabilitative care system.
DATA SOURCES: A
comprehensive search was conducted of the MEDLINE (PubMed), CINAHL (EBSCO), and
PsycINFO (APA PsycNET) databases from 2004 to 2014. Further searches were
conducted in relevant journals and the reference lists of the final accepted
articles. STUDY SELECTION: Of 2472 articles identified, 33 were selected for
inclusion and analysis. Articles were excluded if they were unrelated to
rehabilitative care, were anecdotal or descriptive reports, or had a veterinary,
mental health, palliative care, dental, or pediatric focus. Four reviewers
performed the screening process. Interrater reliability was confirmed through 2
rounds of title review (30 articles each) and 1 round of abstract review (10
articles), with an average kappa score of .69. DATA EXTRACTION: Data were
extracted related to the instrument, study setting, and patient characteristics,
including treated disease, type of rehabilitation (eg, occupational or physical
therapy), methodology, sample size, and level of evidence. DATA SYNTHESIS: There
were 25 discrete measurement instruments identified in the 33 articles evaluated.
Seven of the instruments originated outside of the rehabilitative care sector,
and only 1 measured service experience across the care continuum. CONCLUSIONS:
As providers move to integrate rehabilitative care across the continuum from
hospital to home, patients experience a system of care. Research is required to
develop psychometrically tested instruments that measure patients' experience
across a rehabilitative system.
CI - Copyright (c) 2016 American Congress of Rehabilitation Medicine. Published by
Elsevier Inc. All rights reserved.

Langue : ANGLAIS