Article

This article presents a Relational Goal-Oriented Model of Service Delivery to
Children with physical or mental health difficulties and their families. This
research-informed and practice-relevant model provides a broad understanding of
what effective service provision entails and requires from practitioners and
service organizations. The model provides a framework by which to improve the
design and delivery of services. It highlights the importance of six major
elements of quality care and management: overarching goals; desired outcomes;
fundamental needs; relational processes; approaches, worldviews, and priorities;
and strategies by which to bring about desired outcomes.
The model emphasizes the
fundamental role of client-practitioner and practitioner-organization
relationships and goal-related aspects of practice. Implications for research to
improve our understanding of the psychosocial aspects of human service delivery
are discussed, as well as implications for managerial and clinical practice.

Langue : ANGLAIS