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Patient satisfaction with healthcare in asthmatics and patients with COPD before and after patient education
GALLEFOSS F; BAKKE PS
RESPIR MED , 2000, vol. 94, n° 11, p. 1057-1064 Doc n°: 98730 Localisation : Documentation IRR Descripteurs : FD3 - PATHOLOGIE RESPIRATOIRE, HE5 - SATISFACTION DU PATIENT Patient satisfaction with general practitioners (GP) and pulmonary outpatient clinics has not been previously compared in patients with asthma and chronic obstructive pulmonary disease (COPD) in addition to the effect of patient education on this satisfaction. We randomly allocated 78 asthmatics and 62 patients with COPD after ordinary outpatient management to a control or an intervention group. Intervention consisted of educational group sessions and individual sessions administered by a trained nurse and physiotherapist. A self-management plan was developed. A patient satisfaction questionnaire was answered at baseline and at the 1-year follow-up. Before randomization, a higher proportion of asthmatics were satisfied with the overall handling of their disease by the outpatient clinic (86%) compared with their GPs (72%, P=0.027, Langue : ANGLAIS Tiré à part : OUI Identifiant basis : 2001214661 |
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